Supplier qualification

We announce the “Sustainable Procurement Policies and Guidelines” and “Supplier Code of Conduct” to manifest our commitment to creating a responsible supply chain. There are 50 corresponding criteria among six main sectors, and all of them respond to internationally valued sustainability standards.

Supplier audits

We categorize suppliers based on annual transaction volumes and require all key suppliers to undergo audits on criteria following principles and guidelines of the RBA Validated Audit Process (VAP). We adopt digital and onsite audit methods and issue audit reports to suppliers. For those identified as unqualified, we provide assistance in developing improvement plans. In 2021, we completed 100% supplier audit through onsite and digital audit methods with all audited suppliers qualified.

Supplier risk management

Based on our supply chain risk assessment and management framework, we categorize supply chain risks into three sectors – economics, society, and environment. Zyxel encourages its suppliers to actively pursue related certifications and mitigate potential threats to healthy operations.

Zyxel key supplier certification achievement rate

Response to the pandemic

In response to the supply chain challenges caused by the COVID pandemic, Zyxel has taken practical measures to minimize negative impacts on business operations, including portfolio diversification, effective raw materials, and components stock management.