Company governance

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At Zyxel Communications, sustainability is not just a buzzword. It's an actionable corporate initiative tied to measurable goals. Our commitment to fighting climate change goes beyond a mere pledge; it's a comprehensive plan to achieve net-zero emissions, embrace renewable energy, and prioritize green product development. I'm proud of Zyxel's ongoing efforts to create a greener planet, and we are dedicated to collaborating with you for a more sustainable future.

Karsten Gewecke,
President at Zyxel Communication
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In line with this commitment, Zyxel Communications strives for positive impact – an integral part of our 20-year sustainability initiatives. From our valued employees to the entire value chain, we invest in people, suppliers, employees, next-gen talent, and the communities we serve. This creates an agile and resilient business, marching towards a connected and sustainable future.

Denise Lin,
Chief Sustainability Officer of Zyxel Group

SDG section

Driving positive impact aligning with UN SDGs

The Zyxel Group ESG Committee aligns with the United Nations Sustainable Development Goals (SDGs), conducting analyses and identifying topics of concern to our primary stakeholders. This process informs the establishment of our sustainability objectives.

In 2022, we defined 11 SDGs as our guiding principles on the path to sustainable development, propelling us closer to a greener and more prosperous world.

 
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Sustainable excellence through governance

As a subsidiary of the Zyxel Group, Zyxel Communications adheres to the group-wide unified company governance principles and ESG management strategy of its parent company. We align with the mid- and long-term goals set by the Zyxel Group ESG Steering Committee, which serves as the highest ESG governing body within the Zyxel Group.

Chaired by the CSO of Zyxel Group, the committee comprises senior managers from each functional department. Committee members provide weekly updates to the Committee Chairman and monthly reports to the ESG Steering Committee to monitor performance, smooth implementations, and propel continuous improvements.

Board of Directors
ESG Steering Committee
Chairman
  • Dr. Shun-I Chu
    Chairman of Zyxel Group
Committee members
  • Denise Lin
    CSO of Zyxel Group
  • Gordon Yang
    CEO of Zyxel Group
  • Karsten Gewecke
    President of Zyxel Communications
  • Wayne Huang
    President of MitraStar
Sustainability Office
Chief Sustainability Officer
Audit Group
Planning and Communication Group
  • Corporate governance group
  • Supply chain management group
  • Information security group
  • Green products group
  • Safety, health, and environment group
  • Labor right group
  • Community contribution group

Upholding business ethics and integrity

Our corporate culture is firmly grounded in business ethics, integrity, and compliance with both international and local laws and regulations. To ensure a sustainable business environment, we have established a robust corporate governance and risk control mechanism rooted in these core values. This mechanism encompasses the development of internal policies, procedures, training programs, performance evaluations, and declarations.

Zyxel holds all stakeholders accountable for upholding ethics and integrity. We require strict adherence to the Code of Conduct, which covers crucial areas: "Regulation compliance," "Anti-corruption," "Fair trade," "Intellectual property," "Information security," and "Conflicts of interest."

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Navigating critical times with effective risk management

The "Risk Management Policies and Procedures", endorsed by the Board of Directors, stands as the overarching directive for Zyxel's risk management. Operating within the purview of the ESG committee, a dedicated "Risk Management Team" has been instituted, adhering to the principles outlined in the ISO 31000 Risk Management Standard. The team is tasked with the development of pertinent response policies and procedures and the execution of a risk management strategy ratified by the Board of Directors.

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Safeguarding information security

Adhering to the ISO 27001 framework for information security, the Zyxel Group has instituted an Information Security Committee. This dedicated team, led by the Chief Information Security Officer (CISO), is tasked with setting objectives, strategic planning, and policy formulation in the realm of information security. The task force regularly reports to the Board of Directors on the progress of each security information optimization milestone.

The Information Security Team assumes a wide array of responsibilities, encompassing the monitoring of security activities and incidents, the execution of information security projects, and the administration of internal information security awareness and training initiatives.

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Honors and recognitions

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EcoVadis
Silver
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S&P Global CSA
Top 5% & Industry Mover
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TWSE Corporate Governance Evaluation
Top 20%
 

stakeholder section

Engaging with stakeholders

The expectations of Zyxel's stakeholders, whether they are external or internal, hold significant sway over our ongoing endeavors to optimize operations. We have established diverse communication channels tailored to each stakeholder group. Additionally, we have conducted a thorough materiality analysis to align our strategies and action plans with the concerns of our stakeholders. Zyxel identifies six categories of stakeholders:

Material issues for operational and value chain impact

We evaluate the following 13 material topics in economic, environmental, and social aspects, taking into account their influence on operations and the value chain.

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ESG aspectMajor issueGRI standardsOperational impactValue ChainChapter
 
RevenueCustomer
satisfaction
Employee
recognition
Risk
Upstream
supplier
Corporate
operation
Downstream
customer
Company governance
Governance/
Economic
Corporate governanceGRI 201-1
GRI 207-1~2
GRI 405-1
GRI 415-1
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Business ethicsGRI 205-1~3
GRI 206-1
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Information securityGRI 418-1
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Customer relationshipGRI 418-1
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Responsible supply chain
Sustainable supply chainGRI 204-1
GRI 308-2
GRI 408-1
GRI 414-2
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Environment
Climate strategyGRI 201-2
GRI 305-1~4
GRI 305-6~7
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Environmental protection
Energy managementGRI 302-1
GRI 302-3~4
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Green productGRI 302-5
GRI 416-2
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Green products

 


Society
Talent attraction and retentionGRI 201-1
GRI 201-3
GRI 401-1~3
GRI 405-1
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Inclusive workplace
Talent cultivation and developmentGRI 404-1~3
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Human rights managementGRI 402-1
GRI 406-1
GRI 407-1
GRI 408-1
GRI 409-1
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Occupational safety and healthGRI 401-2
GRI 403-1~10
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Social participationGRI 203-1
GRI 203-2
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Community contribution

*Please refer to the index of the report for complete GRI Standards Indicators.

report section

Explore more about our sustainability

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