Job Summary
Zyxel Communications, Inc., the leading supplier of networking products is looking for a motivated and energetic Inside Sales Coordinator. The selected candidate will provide day to day administrative support to Telco Sales team.
Primary Job Functions
- Update and maintain customer database (CRM)
- Create and generate Sales Orders & Product Demos
- Handling cancellations or changes in sales orders and communicating the changes with the related departments
- Emphasizing service or product features and benefits, discussing credit terms, quoting prices, and lead-times
- Work with the Operations Team to coordinate production and shipping
- Issue RMA for repair/credit/replacements
- Generate regular reports to Management regarding sales, products and shipments
- Process Purchase Requisitions for Credit Memo rebates and so forth
- Coordinate the testing and shipping of Evaluation Products to customers
- Manage Sales Queue and distribute incoming leads
- Work closely with the sales team and provide administration support
Qualifications and Skills
- Computer literate with strong knowledge of MS Word, Excel, and Power Point (Excel is highest priority)
- Bachelor’s degree preferred in Business or related field
- Strong attention to details
- Positive Attitude
- Minimum of 3 years of related experience
- Able to multi-task activities with shifting priorities
- Prominent organization and time management skills
- Strong math skills and excellent verbal and communication skills
- Able to work in fast-paced, self-directed, & independent environment
- Excellent telephone sales personality skills
- Willing to work in the office in accordance with company health & safety policies
- Willing to time shift work schedule, starting early to accommodate East coast customers
Compensation and Benefits:
Zyxel offers a competitive wage based on experience and a comprehensive benefits package including:
- Diverse medical plans
- Dental and optional vision plans
- Term life insurance with AD&D
- STD & LTD benefits
- Paid vacation and paid sick time leave
- Paid holidays
- 401(k) matching
- Employee discount
- Flexible Spending Account
- Referral Program