Power and Hardware Problems
The Zyxel Device does not turn on.
1 Make sure you are using the power adapter included with the Zyxel Device.
2 Make sure the power adapter is connected to the Zyxel Device and plugged in to an appropriate power source. Make sure the power source is turned on.
3 Disconnect and re-connect the power adapter to the Zyxel Device.
4 Make sure you have pressed the POWER button to turn on the Zyxel Device.
5 If the problem continues, contact the vendor.
The LED does not behave as expected.
1 Make sure you understand the normal behavior of the LED.
2 Check the hardware connections.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the Zyxel Device off and on.
5 If the problem continues, contact the vendor.